Guard Force Management

 

 

https://sm.asisonline.org/Pages/Say-Thanks--National-Security-Officer-Appreciation-Week-Kicks-Off-.aspxSay Thanks: National Security Officer Appreciation Week Kicks Off GP0|#cd529cb2-129a-4422-a2d3-73680b0014d8;L0|#0cd529cb2-129a-4422-a2d3-73680b0014d8|Physical Security;GTSet|#8accba12-4830-47cd-9299-2b34a43444652017-09-18T04:00:00Zhttps://adminsm.asisonline.org/pages/megan-gates.aspx, Megan Gates<p>​September 17 to 24 marks the third annual National Security Officer Appreciation Week, an opportunity to say thanks to security officers working across the United States.</p><p>“We must all recognize and be grateful for the continual contributions of security professionals, who not only are often the first line of defense against natural disasters, civil unrest, violence, and terrorist attacks, but who can also provide a friendly face and welcoming gesture in a time of need,” wrote AlliedUniversal CEO Steve Jones in a blog post. <br></p><p>There are approximately 1.1 million security officers employed in the United States with a projected employment growth of 5 percent from 2014 to 2024, according to a U.S. Bureau of Labor Statistics analysis from May 2016. <br></p><p>“Our community protectors and guardians are sometimes put in high-risk situations as they confront and detain criminals engaged in theft, trespassing, gang activity, and other criminal activity,” Jones explained. “They also save countless lives by administering CPR…they offer peace of mind by finding your lost car key or ID that fell out of your pocket, or by simply delivering a ‘have a nice day,’ as you leave the office.”<br></p><p>To show its appreciation for the work these individuals do, AlliedUniversal created National Security Officer Appreciation Week in 2015 to encourage others to “say thank you” and recognize security officers’ contributions to maintaining safe and secure workplaces, schools, and communities.<br></p><p>“Security officers are hard-working, highly trained men and women who are our country’s first responders,” AlliedUniversal said in a press release. “These individuals deter crime, lead evacuations, provide information, work closely with local law enforcement, and are constantly vigilant in their efforts to keep us safe.”<br></p><p>To participate and show your appreciation for security officers this week, thank an officer in person and also on social media by using the hashtag #ThankYouSecurity.​<br></p>

Guard Force Management

 

 

https://sm.asisonline.org/Pages/Say-Thanks--National-Security-Officer-Appreciation-Week-Kicks-Off-.aspx2017-09-18T04:00:00ZSay Thanks: National Security Officer Appreciation Week Kicks Off
https://sm.asisonline.org/Pages/Uniform-Color-Theory.aspx2017-09-01T04:00:00ZUniform Color Theory
https://sm.asisonline.org/Pages/Peer-2-Peer-Protection.aspx2017-09-01T04:00:00ZPeer 2 Peer Protection
https://sm.asisonline.org/Pages/The-Guard-Scheduling-Conundrum.aspx2017-08-14T04:00:00ZThe Guard Scheduling Conundrum
https://sm.asisonline.org/Pages/¡PRESTA-ATENCIÓN!.aspx2017-07-13T04:00:00Z¡PRESTA ATENCIÓN!
https://sm.asisonline.org/Pages/The-Role-of-School-Resource-Officers.aspx2017-01-01T05:00:00ZThe Role of School Resource Officers
https://sm.asisonline.org/Pages/Guns-and-Security-The-Risks-of-Arming-Security-Officers.aspx2016-11-21T05:00:00ZGuns and Security: The Risks of Arming Security Officers
https://sm.asisonline.org/Pages/The-Next-Tase-Phase.aspx2016-10-01T04:00:00ZThe Next Tase Phase
https://sm.asisonline.org/Pages/To-Arm-or-Not-to-Arm.aspx2016-08-01T04:00:00ZTo Arm or Not to Arm?
https://sm.asisonline.org/Pages/Top-Five-Design-Considerations-for-Control-Rooms.aspx2016-06-09T04:00:00ZTop Five Design Considerations for Control Rooms
https://sm.asisonline.org/Pages/Industry-News-June-2016.aspx2016-06-01T04:00:00ZIndustry News June 2016
https://sm.asisonline.org/Pages/The-Dangers-of-Protection-What-Makes-a-Guard-Firm-Low--or-High-Risk.aspx2016-03-15T04:00:00ZThe Dangers of Protection: What Makes a Guard Firm Low- or High-Risk?
https://sm.asisonline.org/Pages/Book-Review---Physical-Security-and-Safety.aspx2016-03-08T05:00:00ZBook Review: Physical Security and Safety
https://sm.asisonline.org/Pages/The-Tase-Craze.aspx2016-03-01T05:00:00ZThe Tase Craze
https://sm.asisonline.org/Pages/Police-and-Use-of-Force.aspx2016-02-01T05:00:00ZPolice and Use of Force
https://sm.asisonline.org/Pages/A-Plan-for-Polite-Protection.aspx2015-11-02T05:00:00ZA Plan for Polite Protection
https://sm.asisonline.org/Pages/Five-Factors-for-Guard-Booth-Design-.aspx2015-09-01T04:00:00ZFive Factors for Guard Booth Design
https://sm.asisonline.org/Pages/High-Stakes.aspx2015-04-01T04:00:00ZHigh Stakes
https://sm.asisonline.org/Pages/Patchy-Training-Tactics.aspx2015-04-01T04:00:00ZPatchy Training Tactics
https://sm.asisonline.org/Pages/Liability-and-Insurance-Implications-of-Body-Cameras.aspx2015-03-17T04:00:00ZLiability and Insurance Implications of Body Cameras

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https://sm.asisonline.org/Pages/Uniform-Color-Theory.aspxUniform Color Theory<p><strong>1. Perception. </strong>Color theory isn’t an exact science, but we do know a few things about how colors change the way people are perceived. Color changes how people see others and how people see themselves. In American culture, the darker the color, the more authoritative a person appears. It is unsurprising then that the colors most often associated with security and law enforcement uniforms are blue, gray, and black.</p><p><strong>2. Emotion.</strong> Psychological tests have found that individuals associate colors with specific moods. For example, people generally associate red with excitement and stimulation, which explains why red is often used for flashing emergency vehicle lights but not for uniforms. According to a study done at the University of Georgia, the color blue subconsciously evokes feelings of comfort and security in most people, making it a good choice for people in a position of authority. Tests also have found that individuals associate the color black with power and strength. But black can also elicit anger, hostility, dominance, and aggression. A dark security uniform may subconsciously encourage citizens to see officers as aggressive or corrupt. The color gray is an unemotional color. It is detached, neutral, impartial, and indecisive. From a color psychology perspective, gray is the color of compromise—being neither black nor white. Gray conforms. For a security officer uniform, gray is conventional, dependable, and practical. </p><p><strong>3. Authority. </strong>When combined with a uniform, color can establish a sense of authority. In 1829, the London Metropolitan Police developed the first standard police apparel. These first police officers were issued a dark blue, paramilitary-style uniform. The color blue was chosen to distinguish the police from the British military officers who wore red and white uniforms at the time. The first official police force in the United States was established in the city of New York in 1845. Based on the London police, the New York City Police Department adopted the dark blue uniform in 1853. Cities such as Boston, Buffalo, Cincinnati, Cleveland, Detroit, and Philadelphia quickly followed by establishing police departments based on the London model, including the adoption of the dark blue, paramilitary-style uniform. Most police uniforms in the United States continue to have a paramilitary appearance and are generally a dark color. However, dark colors are preferred not only for the emotions they convey, but because they keep the officer from being easily spotted by lawbreakers, especially at night.</p><p><em>Dan Mendelson is President of Unitex Direct. He serves on the ASIS Security Services Council.​​</em><br></p>GP0|#cd529cb2-129a-4422-a2d3-73680b0014d8;L0|#0cd529cb2-129a-4422-a2d3-73680b0014d8|Physical Security;GTSet|#8accba12-4830-47cd-9299-2b34a4344465
https://sm.asisonline.org/Pages/Book-Review---Physical-Security.aspxPhysical Security<p><em>Butterworth-Heinemann; Elsevier.com; 204 pages; $79.95.</em></p><p>​The second edition of <em>Physical Security: 150 Things You Should Know</em> is an excellent reference for security practitioners and managers. Written by Lawrence J. Fennelly and Marianna Perry, CPP, the book covers the most common concepts and concerns in security today; from lighting and CPTED to cyber and drones. To borrow from the book’s opening lines, it is a roadmap to building and enhancing an organization’s security program.</p><p>The authors do a great job of organizing an overwhelming amount of material. The book is likely to serve more as a go-to reference for a particular topic rather than to be read from cover to cover. </p><p>A security practitioner with a fundamental understanding of security will find this book to be an exceptional resource for planning security upgrades, training security staff, and finding justification for best practices with the C-suite. Many sections are nothing more than easy-to-follow checklists, so retrieving the information is remarkably simple and quick.   </p><p>The broad range of topics addressed in the book makes it impossible for the authors to dig too deep on any single issue, so many of the sections do not offer full explanations. This, however, does not take anything away from the quality or usefulness of the book. </p><p>The concepts are outlined in carefully selected paragraphs that provide just enough detail to jog the memory or provide a starting point for further research from more-focused sources. All in all, this book offers great ideas and best practices for a broad range of security topics, not just physical security.</p><p><em><strong>Reviewer: Yan Byalik, CPP,</strong> is the security administrator for the City of Newport News Virginia. He is a graduate of the Virginia Tech Corps of Cadets and has worked in a variety of security roles in higher education, amusement park, and telecommunication security sectors since 2001. He is the assistant regional vice president for ASIS Region 5A in southeast Virginia.</em></p>GP0|#cd529cb2-129a-4422-a2d3-73680b0014d8;L0|#0cd529cb2-129a-4422-a2d3-73680b0014d8|Physical Security;GTSet|#8accba12-4830-47cd-9299-2b34a4344465
https://sm.asisonline.org/Pages/Five-Factors-for-Guard-Booth-Design-.aspxFive Factors for Guard Booth Design <p><strong>​</strong><span style="line-height:1.5em;"><strong>1. Change expectations. </strong>Most employees want to be involved in something greater than a single, relatively narrow job; they want to point with pride to their places of work and to gain fulfilment from what they do. Physical design can help promote these attributes. Security stations must convey str</span><span style="line-height:1.5em;">ength and seriousness, which will both boost employee morale and yield a satisfying visitor experience. Security screening stations and guard booths deserve the same care and design attention that are devoted to the aesthetics, amenities, and function of corporate offices.  </span></p><p><strong>2. Fight boredom. </strong>Boredom is a frequent complaint from checkpoint guards. This stems from a lack of variety and from restricted movement, infrequent contact, un­interesting surroundings, and the sense that work is unimportant. Letting people shape their own work environments is key. Within limits, allowing guards to personalize their workstations can make a difference in engagement. For situations involving multiple guards, it is important to provide a hangout—a place for them to gather informally during breaks. Encourage the comparing of notes and the exchange of ideas that form part of most people’s work lives. </p><p><b>3. Encourage comfort.</b> Paying attention to the comfort of guards is critical. To this end, security managers must ask themselves whether facilities meet the basic needs of the guards. Is ventilation adequate? What about protection from headlight glare or direct sunlight? Is it difficult to enter and exit guard areas? How easy is it for guards to confer with visitors? Can guards obtain beverages or snacks? Where do they take breaks or store clothing and personal items? </p><p><strong>4. Promote conversation.</strong> “All I care about is seeing proper ID,” an armed guard at a tightly controlled entrance to a private office complex told me. “That’s all I’m supposed to check for.” However, an effective security officer should inquire about a visitor’s purpose or intended length of stay, gauging the responses. None of this can happen if the design of the booth makes it difficult for the guard and visitor to converse, or if conditions are so unpleasant that everyone just wants the experience to be over with as quickly as possible.  </p><p><strong>5. Empathize.</strong> A simple way to assess performance is to ask visitors how security treated them. Corporate managers can visit guards regularly, getting to know them and delving into how they see their work, understanding their challenges and the improvements they suggest. Using these tactics can help managers visualize more design changes.  </p><p>--</p><p><span style="font-size:11pt;line-height:107%;font-family:calibri, sans-serif;"><em><strong>Thomas Vonier, CPP</strong>, FAIA (Fellow, American Institute of Architects), is a licensed architect and security professional.</em></span><em></em><br></p>GP0|#cd529cb2-129a-4422-a2d3-73680b0014d8;L0|#0cd529cb2-129a-4422-a2d3-73680b0014d8|Physical Security;GTSet|#8accba12-4830-47cd-9299-2b34a4344465